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  • Do I need to pay any customs/duties?

    If you are ordering from outside the European Union your order may incur import duties and/or taxes. These are levied by your government and we have no control over which parcels your country's... Date Updated: 10/10/2023

  • What payment methods do you accept?

    Online Orders: We accept the majority of debit/credit cards for payments online.The card types we currently accept are Visa, Delta,  Mastercard and Amex. We unfortunately do not accept Diners... Date Updated: 04/03/2022

  • Is your site safe and secure?

    Charles Tyrwhitt offers online payments supplied through our payment provider, Adyen, who adhere to stringent SCA (strong customer authorisation) requirements. All information exchanged to process... Date Updated: 31/05/2024

  • Will you pass my details on to other companies?

    We will ask you whether or not you want to receive mailings from us, and if you would like us to give your name and address only to other companies who offer products/services we feel may interest... Date Updated: 11/11/2022